Privacy Policy

This privacy policy describes how we handle your personal information. We collect, use, and share personal information to help the CarVDB.com website, services, tools, and applications ('CarVDB.com') work and to keep it safe (details below).
It applies generally to the CarVDB.com websites, services, tools, application, and content and other related websites, services, tools, and applications where this policy appears in the footer of the page.

By accepting the Privacy Policy and the General Terms & Conditions in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

This policy is effective since September 1, 2013.

Binding Corporate Rules

In addition to the privacy practices set out in this Privacy Policy, the parent company of CarVDB.com has established a set of Corporate Rules (also referred to as Binding Corporate Rules). These Corporate Rules are a commitment by CarVDB.com to adequately protect your personal information regardless of where the data resides, and depending upon your location, may provide additional privacy rights through your privacy regulator or a court. If you would like additional information regarding the Corporate Rules contact us via the contact details below.

Collection

You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us.

If you choose to provide us with personal information, you are consenting to the transfer and storage of that information on our servers in the United States of America and at various customer and operations centers around the world such as Spain and Bulgaria.

We collect and store the following personal information:

• email address, physical contact information, and (depending on the service used) sometimes financial information;
• computer sign-on data, statistics on page views, traffic to and from CarVDB.com and ad data (all through cookies – you can take steps to disable the cookies on your browser although this is likely to affect your ability to use the site);
• Other information, including user IP address and standard web log information;
• Other supplemental information from third-parties, including demographic and navigation data
• Data provided by businesses with who we share listings.

Use

We use users' personal information, where applicable in anonymous or pseudonymous form, to:

• Provide our services;
• Resolve disputes, collect fees and troubleshoot problems;
• Encourage safe trading and enforce our policies;
• Customize users' experience, measure interest in our services, and where explicitly consented to by users, inform users about services and updates;
• Conduct market research and where explicitly consented to by you, communicate marketing and promotional offers to you, based on your communication preferences;
• Do other things for users as described when we collect the information.
• Compare information for accuracy, and verify it with third parties.
• Process the data on your behalf or according to agreed purposes.
• Prevent potentially prohibited or illegal activities, and enforce our User Agreement.

You may at any time with future effect oppose to the use of your personal information in a pseudonymous form for marketing, market research purposes or for a demand-oriented design of our website by e-mailing to support@carvdb.com

Disclosure

We don’t sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates other’s rights, or protect anyone’s rights, property, or safety (for example, if you submit false contact details or impersonate another person, we may pass your personal information to any aggrieved third party, their agent or to any law enforcement agency).

 
Information you provide to others

Please note, information posted on CarVDB.com is obviously publicly available and thus disclosed to other users of CarVDB.com.
Also, in the context of a transaction, you may need to provide others with personal and financial information to complete transactions. We cannot guarantee the privacy or security of your information you provide directly to other users of CarVDB.com and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information.

Information of others you provide to us

If you provide CarVDB.com with the personal information of others, you are responsible for compliance with the provisions of the Data Protection Act and other data protection provisions. You may provide only personal information for which you have the necessary consent and authorization to do so. Such information will be used in accordance with the data protection provisions as a data processing on behalf and for the purposes as detailed in this policy (such as to respond to legal requirements, enforce our policies, protect anyone’s rights, property, or safety). It will not be used for marketing or market research purposes except where explicitly consented by the user.

Dealers Listings

Dealers also consent to the sharing of their location information with third-party service providers who may be located outside the United States for creating maps displaying dealership’s geographical location. If a Dealer does not wish their location to be displayed on a map as part of their listing, the dealer can indicate this preference by contacting customer service.

Cookies

We or our service providers may place “cookies” (a “cookie” is a small file placed on the hard drive of your computer) and ‘web beacons’ (a ‘web beacon’ is an electronic image, called a single-pixel or clear GIF placed in the web page code) on your computer when you visit portions of CarVDB.com. Most cookies are “session cookies”, meaning that they are automatically deleted from your hard drive at the end of a session, for example, when you close your browser. We may use permanent or session cookies to help analyse our web page flow; customise our services, content and advertising; measure promotional effectiveness, and promote trust and safety. We offer certain features that are available only through the use of cookies. You can block our cookies by changing the settings on your browser (Find out more about below at “Accepting and Deleting Cookies”), but doing so may prevent us from delivering certain services to you. Find out more about why we use cookies, see “Cookies”, “Web Beacons”, and “Your Privacy”.

You may encounter cookies from third parties on certain pages of the site that we do not control. We sometimes work with service providers who may place cookies on your computer to collect anonymous information about how you use websites owned by CarVDB.com and its affiliates. This information allows them to help us customize our content and advertising. We do not allow these companies to collect any personal information about you using these cookies.

Using Information from CarVDB.com

You may use personal information gathered from CarVDB.com only to follow up with another user about a specific posting, not to send spam or collect personal information from someone who hasn’t agreed to that.

Communications and email tools

By accepting this policy, you consent to receiving marketing communications via marketing newsletters, fax, or telephone from us unless you tell us that you prefer not to receive such communications. If you don’t wish to receive marketing communications from us, simply indicate your preference by following the directions provided with the communication.

You may not use our site or communication tools to harvest addresses, send spam or otherwise breach our General Terms & Conditions or Privacy Policy. We may automatically scan and manually filter messages sent via our communication tools for malicious activity or prohibited content, but we do not permanently store such messages. If you use our tools to send content to a friend we don’t permanently store the friend’s addresses or use or disclose them for marketing purposes. To report spam from other users, please contact us at support@carvdb.com

CarVDB.com enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your personal information and therefore encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share you information.

You agree to use user information only for:
automobile transaction related purposes that are not unsolicited commercial messages and other purposes that a user expressly chooses.

Access, Modification, and Deletion

You can see, modify or erase your personal information by reviewing your posting or account status page. Contact us to review any personal information we store that is not available on mobile. We delete personal information when we no longer need it for the purposes we described earlier. We retain personal information as permitted by law to resolve disputes, enforce our policies; and prevent abuse of mobile.

If you have further questions, you can write: support@carvdb.com or you may contact customer support.
 

Links to other websites

To further improve user-friendliness and the spread of information, the website of CarVDB.com may host links to the websites of third party suppliers. Whenever you click such links, you leave our website. These websites and their data protection measures are not subject to the control of CarVDB.com. CarVDB.com is not responsible for any information or content on the websites of third party suppliers. Any personal data that you provide to third party suppliers who are not connected with CarVDB.com is not covered by this data protection statement.

Security

CarVDB.com uses many tools, such as firewalls, data encryption, and access controls, to protect your personal information against unauthorized access and disclosure.

General

We may update this policy at any time, with updates taking effect when you next post or 30 days after we post the updated policy on the site and provide notice, whichever is sooner. If we or our corporate affiliates are involved in a merger or acquisition, we may share personal information with another company, but this policy will continue to apply. If you have any questions about this policy please contact us.

Cookies, Web Beacons and Your Privacy

We use cookies, web beacons, and related tools from third parties to provide features and services that improve your buying and selling experience. To help protect your privacy, we limit how these tools can be used on CarVDB.com.

How mobile uses cookies and web beacons

“Cookies” are small files placed on the hard drive of your computer. Most cookies are “session cookies”, meaning that they are automatically deleted from your hard drive once you sign out from mobile or close your web browser.
We use cookies to provide features and services, such as:

• Promoting and enforcing trust and safety
• Allowing you to enter your password less frequently
• Remembering your preferences
• Presenting information that’s targeted to your interests
• Measuring the effectiveness of our sites, services, content, and advertising
• Facilitating conversation threads and other services on discussion boards (these cookies are placed by our boards service providers)
• Providing other services and features that are available only through the use of cookies

A “web beacon” is an electronic image placed in the code of a web page. We use web beacons to monitor the traffic patterns of users from one mobile page to another and to improve site performance.

 
Your choices about cookies

We offer certain features that are available only through the use of cookies. You are always free to decline cookies if your web browser permits. However, if you decline cookies, you may not be able to use certain mobile features, and you may be required to reenter your password more frequently during a session. Learn how to manage your cookies.

We or our service providers may use Flash cookies, which are cookies written with Flash technology, to help ensure that your account security is not compromised and to spot irregularities in behavior to prevent your account from being fraudulently taken over.

Use of cookies and web beacons by third parties

We may work with other companies who place cookies or web beacons on our websites. These companies help operate our websites and provide you with additional products and services. They are subject to confidentiality agreements with CarVDB.com and other legal restrictions. CarVDB.com does not permit any of these companies to collect personal information using cookies or web beacons on our websites.

Google is our service provider who use cookies or web beacons to help us deliver our own content and compile anonymous site metrics and analytics. We require these companies to use the information they collect only to provide us with these services under contract.

We don’t permit third-party content on CarVDB.com (such as item listings) to include cookies or web beacons. If you believe a listing might be collecting personal information or using cookies, please report it to support@carvdb.com

We also use Google Analytics, a web analytics service provided by Google Inc. (“Google”), to improve our website continuously. Google Analytics also uses cookies, which are stored on your computer, and facilitate the analysis of the use of the website. The information generated by the cookie about your use of our website (including your IP address) is sent to a Google server in United States or Europe (or in a member state of the Agreement of the European Economic Area) to anonymize the IP address so that a link to a particular individual is excluded. Only following anonymization of the IP address is the shorted IP address then sent to a Google server in the U.S. and stored there. Only in exceptional cases is the full IP address sent to a Google server in the U.S. and then shortened. On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activities and provide us with other services related to the use of this website and Internet usage. Your IP address will not be associated with other data held by Google. You may block the use of cookies by the corresponding setting on your browser software. However, we would like to point out that in this case, you may not be able to use all features of our website to their full extent. You may also prevent the capture of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of these data by Google by downloading and installing the available browser plug-in under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

If you have any questions about this Privacy Statement, please email us at support@carvdb.com or use our online feedback form.

©2013 CarVDB.com